Applied Voices LLC

Privacy Policy
HT Professional Recorder Version 5.11

Last updated November 2, 2012

Applied Voices LLC respects customer's privacy.  The HT Recorder App does not share customer recordings, or recording title information, with Applied Voices LLC.    

What Information Is Collected?

HT Recorder will occasionally interact with the Applied Voices LLC web server.  For example, HT Recorder may access a file on the Applied Voices LLC web server to check for program updates.  As part of these data exchanges, basic information about the customer’s device is gathered by the Applied Voices LLC web server, including the IP address, operating system type and version number, and any other information that the Apple iOS operating system includes when making an http: data transfer request. 

For analytics purposes, to help us improve Applied Voices LLC products and services, the Applied Voices server is notified when certain noteworthy situations (such as encountering a file system error) are encountered.   Analytical information gathered includes the app name and version number and the type of situation (e.g. first launch of a new version of the app) that was encountered.  

The Dropbox import/export feature of this app shares information with Dropbox in a manner that is determined by the Dropbox API library, which is incorporated into HT Recorder.  For further information about what information the Dropbox API shares and how it is used, please refer to the Dropbox Terms of Use and Privacy policy, located on the www.dropbox.com web site.

The e-mail feature of this app may optionally be used to send recordings via e-mail.  Doing so will share with the recipient any information that is typically shared by sending an E-mail message.  This includes the originator's e-mail server information, the originator's e-mail address field information (such as 'Name', 'Reply-to:' address, 'From:' address, and so forth), and any other information that is exposed by iOS in the course of sending an E-mail message.  If a user elects to send E-mail to Applied Voices LLC, for instance using the ‘Contact Customer Service’ feature of the App, Applied Voices LLC may retain this shared information.

Finally, in rare cases of the app crashing, a crash report may be generated by the iOS operating system and uploaded to Apple Corporation, which may then share the crash report with Applied Voices LLC.  This crash report shows the history of what the app was doing at the time of the crash (for instance, 'reading a file').  The content of the crash report is determined by Apple Corporation.  The crash report does not contain the user's recording.

How does Applied Voices LLC use data that it collects?
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Applied Voices LLC reserves the right to use and/or share any information that it receives to monitor the performance and improve the quality of its products and services, as well as for any other lawful purpose.  

When contacting the Applied Voices LLC customer service department, please do NOT send or share any confidential information. Applied Voices LLC does not provide confidentiality for its customer-service interactions, and in fact reserves the right to disclose such interactions publicly, for instance in a list of frequently-asked questions on its public web site.